You add a Smarts SAM Notification plug-in when you want to configure vRealize Operations to send alert notifications to EMC Smarts Server Assurance Manager.

This outbound alert option is useful when you manage the same objects in Server Assurance Manager and in vRealize Operations , and you added the EMC Smarts management pack and configured the solution in vRealize Operations . Although you cannot filter the alerts sent to Service Assurance Manager in vRealize Operations , you can configure the Smarts plug-in to send the alerts to the Smarts Open Integration server. You then configure the Open Integration server to filter the alerts from vRealize Operations , and send only those that pass the filter test to the Smarts Service Assurance Manager service.


  • Verify that you configured the EMC Smarts solution. For documentation regarding EMC Smarts integration, see
  • Ensure that you have the EMC Smarts Broker and Server Assurance Manager instance host name or IP address, user name, and password.


  1. From the left menu, click Configure > Alerts, and then in the right pane, click Outbound Settings.
  2. Click Add, and from the Plug-In Type drop-down menu, select Smarts SAM Notification.
    The dialog box expands to include your Smarts settings.
  3. Enter an Instance Name.
    This is the name that identifies this instance that you select when you later configure notification rules.
  4. Configure the Smarts SAM notification settings appropriate for your environment.
    Option Description

    Type the host name or IP address of the EMC Smarts Broker that manages registry for the Server Assurance Manager instance to which you want the notifications sent.

    Broker Username

    If the Smarts broker is configured as Secure Broker, type the user name for the Broker account.

    Broker Password

    If the Smarts broker is configured as Secure Broker, type the password for the Broker user account.

    SAM Server

    Type the host name or IP address of the Server Assurance Manager server to which you are sending the notifications.

    User Name

    Type the user name for the Server Assurance Manager server instance. This account must have read and write permissions for the notifications on the Smarts server as specified in the SAM Server.


    Type the password for the Server Assurance Manager server account.

  5. Click Save.
  6. Modify the Smarts SAM plug-in properties file.
    1. Open the properties file at: /usr/lib/vmware-vcops/user/plugins/outbound/vcops-smartsalert-plugin/conf/
    3. Save the properties file.
  7. To start the outbound alert service for this plug-in, select the instance in the list and click Enable on the toolbar.


This instance of the Smarts SAM Notifications plug-in is configured and running.

What to do next

In Smarts Service Assurance Manager, configure your Notification Log Console to filter the alerts from vRealize Operations . To configure the filtering for Service Assurance Manager, see the EMC Smarts Service Assurance Manager documentation.