From vRealize Operations 8.4 onwards, vRealize Application Remote Collector is deprecated and is no longer available for download from the vRealize Operations user interface. VMware recommends that you migrate from vRealize Application Remote Collector to cloud proxy to monitor application services.

Migrating from vRealize Application Remote Collector to Cloud Proxy

For information about migrating from vRealize Application Remote Collector to cloud proxy, see KB 83059.

FromvRealize Operations 8.4 onwards, the application remote collectors you added and configured in a previous release, are displayed in the Integrations > Accounts page. You can edit and delete the VMware vRealize Application Management Adapter instance from the Integrations > Accounts page. You cannot add or download instances of vRealize Application Remote Collector.

Prerequisites and Port Information

If you have not migrated to cloud proxy, as a reference, here are the prerequisites and port information details for vRealize Application Remote Collector.

Prerequisites

  • Verify that you have configured a vCenter adapter. The vCenter Server user account with which the vCenter adapter is configured in vRealize Operations, should have the following permissions: Guest operation modifications, Guest operation program execution, and Guest operation queries. See Install an Agent from the UI.
    Note: For script-based agent install and uninstall, the Guest operation modifications, Guest operation program execution, and Guest operation queries permissions are not required.
  • Ensure that the ports 9000 and 8883 on vRealize Application Remote Collector are reachable from vRealize Operations.
  • Ensure that the NTP settings of vRealize Operations and vRealize Application Remote Collector are in sync.

Port Information

Figure 1. Port Information and Communication with vRealize Operations, vCenter Server, and the End Points
Graphic of port information and communication with vRealize Operations, vCenter Server, and the end points.

For detailed steps and prerequisites of application monitoring with vRealize Application Remote Collector, see the vRealize Operations 8.3 documentation.