When you upgrade vRealize Operations, it is important that you upgrade the current versions of content types that allow you to alert on and monitor the objects in your environment. With upgraded alert definitions, symptom definitions, and recommendations, you can alert on the various states of objects in your environment and identify a wider range of problem types. With upgraded views, you can create dashboards and reports to easily identify and report on problems in your environment.

You might need to perform certain steps before you upgrade the alert definitions, symptom definitions, recommendations, and views in your vRealize Operations environment.

  • If you customized any of the alert definitions, symptom definitions, recommendations, or views that were provided with previous versions of vRealize Operations, and you want to retain those customized versions, perform the steps in this procedure.
  • If you did not customize any of the alert definitions, symptom definitions, recommendations, or views that were provided with previous versions of vRealize Operations, you do not need to back them up first. Instead, you can start the upgrade, and during the upgrade select the check box named Reset out-of-the-box content.

Prerequisites

You previously customized versions of your alert definitions, symptom definitions, recommendations, or views.

Procedure

  1. Before you begin the upgrade to vRealize Operations, back up the changes to your alert definitions, symptom definitions, recommendations, and views by cloning them.
  2. Start the upgrade of vRealize Operations.
  3. During the upgrade, select the check box named Reset out-of-the-box content.

Results

After the upgrade completes, you have preserved your customized versions of alert definitions, symptom definitions, recommendations, and views, and you have the current versions that were installed during the upgrade.

What to do next

Review the changes in the upgraded alert definitions, symptom definitions, recommendations, and views. Then, determine whether to keep your previously modified versions, or to use the upgraded versions. For more information, see Creating a Backup and Importing Content in the Managing Content chapter of the Configuration Guide.