You can get support after logging in to the vRealize Operations Cloud console and opening the Support panel. The Support panel is available on every screen.


  1. To get support:
    1. Make sure you are logged in to the vRealize Operations Cloud console.
    2. Click the ? (Question icon) on the top right of the console.
    3. Use the Support panel to:
      • Search for answers through product documentation, communities, and knowledge-base articles.
      • View page level help.
      • View help content specific to the current screen on
      • Contact VMware support engineers or customer support representatives.
      • Create and manage support requests.
      • Ask questions in VMware communities.
      A screenshot showing how to use the Support Panel in vRealize Operations Cloud.
  2. See How Do I Get Support for more information about using VMware Cloud Services in-product support.