You can use the requests workflows to request catalog items and resource actions, and to complete or cancel work items.

You can access these workflows from the Workflows view of the Orchestrator client, in the Requests subdirectory of the plug-in library.

Workflow

Description

Cancel a work item

Cancels an active work item. You can use this workflow only if you are a system administrator.

Complete a work item

Completes a work item.

Request a catalog item

Requests a catalog item for the user running the workflow.

Request a catalog item on behalf of a user

Sends a request for a catalog item on behalf of a user. You can use this workflow only for catalog items entitled to both you and the user on behalf of whom you are sending the request.

Request a resource action

Requests a resource action for a catalog item owned by the user running the workflow.

Request a resource action on behalf of a user

Sends a request for a resource action on behalf of a user. You can use this workflow only for resource actions entitled to both you and the user on behalf of whom you are sending the request.

Wait for catalog item request

Waits for a catalog item request to complete.

Wait for resource action request

Waits for a resource action request to complete.

Wait for work item

Waits for a work item to complete.