The VMware vRealize Orchestrator Server service might fail to start when the RAM available is not enough for the JVM to start the server.

Problem

The server status appears as Starting in the configuration interface and it is not updated when you refresh the page. When you select My Computer > Services and Applications > Services, the server fails to start and you receive a timeout error.

The Orchestrator server might not start in the following circumstances:

  • Orchestrator runs on a system with less than 4 GB of RAM .

  • The Orchestrator database runs on the same host as Orchestrator.

  • Orchestrator is installed in a directory whose name contains non-ASCII characters.

Procedure

  • If you installed Orchestrator standalone, verify that your system has at least 4 GB of RAM.
  • Verify that the Orchestrator database is running on a dedicated server.
  • Verify that the Orchestrator components are configured properly and that all of the status indicators in the configuration interface display a green circle.