The Mail plug-in is installed together with the Orchestrator server and is used for sending and receiving email notifications. You can set the default email account that can authenticate against an SMTP server to send and receive email notifications.

About this task


Avoid load balancers when configuring mail in Orchestrator. You might receive SMTP_HOST_UNREACHABLE error.


  1. Log in to the Orchestrator client as an administrator.
  2. Click the Workflows view in the Orchestrator client.
  3. In the workflows hierarchical list, expand Library > Mail and navigate to the Configure mail workflow.
  4. Right-click the Configure mail workflow and select Start workflow.
  5. Enter the required information.

    Text Box


    SMTP host

    Enter the IP address or domain name of your SMTP server.

    SMTP port

    Enter a port number to match your SMTP configuration.

    The default SMTP port is 25.

    User name

    Enter a valid email account.

    This is the email account that Orchestrator uses to send emails.


    Enter the password associated with the user name.

    From name and address

    Enter the sender information to appear in all emails sent by Orchestrator.

  6. Click Submit to run the workflow.