When you run a backup job manually by using vSphere Data Protection, the progress of the job might reach 92% and stall. It appears as though the job has stopped running.

Problem

The task details in the Running tab of the Recent Tasks pane might show that the job has stopped running when it reaches 92%. Often, the job might still be running in the background. The status of the backup job can be verified in the vSphere Data Protection Appliance.

Solution

  1. Use SSH to log in to vSphere Data Protection appliance.
  2. Run mccli activity show to view a list of backup jobs and their status.
  3. In the Client column, search for the ID of the backup job, and the corresponding virtual machines.
  4. In the Status column, verify that the job is still running.