You can enable SSH for troubleshooting purposes.

As a best practice, disable SSH in a production environment, and activate it only to troubleshoot problems that you cannot resolve by other means. Leave it enabled only while needed for a specific purpose and in accordance with your organization's security policies. If content management is enabled, then SSH is enabled automatically and it cannot be disabled. Force disablement of SSH causes failure of Content Lifecycle Management functionality.


  1. Click Settings and click the System Settings tab.
  2. Select SSH Enabled to enable SSH connections or deselect it to disable SSH connections.
  3. Click SAVE.