When you start vRealize Automation 8.x from the beginning, such as after a power outage, a controlled shutdown or after recovery, you must verify that all components were started successfully.


Verify that the load balancers that your deployment uses are running.


  1. Start the VMware Identity Manager VMs.
  2. If you are running a deployment that uses load balancers with health checks, disable the health check before you start the vRealize Automation appliance. Only the ping health check option should be enabled.
  3. Start all instances of the vRealize Automation appliance at the same time and wait for approximately 15 minutes for the appliances to start up.
    After startup, verify that the vRealize Automation appliance services are up and running.
  4. Log in to any of the vRealize Automation nodes and run the following command to verify the services status:
    kubectl -n prelude get pods
    If any of the pods are listed as down or you get the No resources found. error, run the following commands to restart up the pods:
    /opt/scripts/deploy.sh --onlyClean
    sleep 60