If the state of the connection to a target site is Connection issue, you must repair the connection to manage existing replications, and to enable the creation of new replications.

About this task

The states of connections to target sites appear in the vSphere Web Client, on the vSphere Replication tab under Manage.

For reconnecting to cloud sites, see Reconnect to a Cloud Provider Site.

If the source and the target vCenter Server instances use different SSO domains, the connection is considered remote. The vSphere Replication Management Server on the source site registers with the Platform Services Controller (PSC) of the remote SSO domain. To establish a connection to a remote site, you provide the address of the vCenter Server and the PSC, and enter the credentials of a user that has the VRM remote > Manage VRM privilege assigned. If the PSC address changes, the connection status changes to Connection issue and you must reconnect the two sites.

Prerequisites

Verify that the vCenter Server and the vSphere Replication Management Server on the target site are up and running, and that the Connection issue status is not caused by a network problem.

Procedure

  1. From the list of target sites, select the connection that indicates Connection issue status.
  2. Click the Reconnect to the selected site icon (Open the reconnect dialog to repair the connection between sites), and click Yes to confirm that you want to reconnect.

    The Reconnect to Remote Site dialog box appears.

  3. Enter the new PSC address and the credentials of a user that has the VRM remote > Manage VRM privilege assigned, and click OK.
    Note:

    If you upgraded from an earlier vSphere Replication version, the text box for the Platform Service Controller address is automatically populated with the IP address of the target vSphere Replication Management server. You must replace it with the address of the Platform Service Controller on the target site before providing the credentials.

Results

The connection status turns into Connected.