If you need a vSphere Replication support bundle for system monitoring and troubleshooting, you can use the vSphere Replication VRMS Appliance Management Interface to generate one. A VMware support engineer might request the bundle during a support call.

To access and download the vSphere Replication logs, you need access to the vSphere Replication VRMS Appliance Management Interface. vSphere Replication rotates its logs when the log file reaches 50 MB and keeps 12 compressed log files at most. For more options on how to collect automatically vSphere Replication logs, see https://kb.vmware.com/s/article/2013091.
Note: You can save up to three support bundles at any time. If you generate three support bundles and you try to create a new one, the oldest support bundle is deleted. To save more than one support bundle on large environments, you might need to manually enlarge the support disk on the vSphere Replication Management Server VM. See Increase the Support Volume for Support Bundles.

Prerequisites

  • Verify that the vSphere Replication appliance is powered on.
  • Verify that you have administrator privileges to configure the vSphere Replication appliance.

Procedure

  1. Use a supported browser to log in to the VRMS Appliance Management Interface.
    The URL for the VRMS Appliance Management Interface is https:// vr-appliance-address:5480.
  2. Click Summary, and then click Download Support Bundle to generate a .zip package of the current vSphere Replication logs.
    A link to the package containing the replication and system logs appears. Log files from the vSphere Replication appliance and all connected Additional vSphere Replication Servers are included in the same package.
  3. Click Download to download the package.