If the address of vCenter Server is not set to a fully qualified domain name (FQDN) or to a literal address, the vSphere Replication service can stop unexpectedly or fail to start after a reboot.

Problem

The vSphere Replication service stops running or does not start after a reboot. The error unable to resolve host: non-fully-qualified-name appears in the vSphere Replication logs.

Solution

  1. In the vSphere Web Client or vSphere Client, select the vCenter Server instance and click the Configure tab.
  2. Under Settings, click Advanced Settings and verify that the VirtualCenter.FQDN key is set to either a fully qualified domain name or to a literal address.
  3. Use a supported browser to log in to the VRMS Appliance Management Interface.
    The URL for the VRMS Appliance Management Interface is https:// vr-appliance-address:5480.
  4. (Optional) Review and confirm the browser security exception to proceed to the login page.
  5. Enter the admin user name and password for the appliance.
    You configured the admin password during the OVF deployment of the vSphere Replication appliance.
  6. Click Summary, and click Reconfigure.
  7. On the Platform Services Controller page, enter the information about the site where you deployed the vSphere Replication Appliance.
  8. If prompted, click Connect to verify the Platform Services Controller certificate.
  9. On the vCenter Server page, select the new vCenter Server instance, and click Next.
  10. On the Name and Extension page, enter the necessary information to register the vSphere Replication Appliance with vCenter Server, and add a storage traffic IP address.
  11. On the Ready to Complete page, review your settings and click Finish.