If the address of vCenter Server is not set to a fully qualified domain name (FQDN) or to a literal address, the vSphere Replication service can stop unexpectedly or fail to start after a reboot.
Problem
The vSphere Replication service stops running or does not start after a reboot. The error unable to resolve host: non-fully-qualified-name appears in the vSphere Replication logs.
Solution
- In the vSphere Web Client or vSphere Client, select the vCenter Server instance and click the Configure tab.
- Under Settings, click Advanced Settings and verify that the VirtualCenter.FQDN key is set to either a fully qualified domain name or to a literal address.
- Use a supported browser to log in to the VRMS Appliance Management Interface.
The URL for the
VRMS Appliance Management Interface is https://
vr-appliance-address:5480.
- (Optional) Review and confirm the browser security exception to proceed to the login page.
- Enter the admin user name and password for the appliance.
You configured the admin password during the OVF deployment of the
vSphere Replication appliance.
- Click Summary, and click Reconfigure.
- On the Platform Services Controller page, enter the information about the site where you deployed the vSphere Replication Appliance.
- If prompted, click Connect to verify the Platform Services Controller certificate.
- On the vCenter Server page, select the new vCenter Server instance, and click Next.
- On the Name and Extension page, enter the necessary information to register the vSphere Replication Appliance with vCenter Server, and add a storage traffic IP address.
- On the Ready to Complete page, review your settings and click Finish.