vRealize Network Insight prend en charge les personnalisations ServiceNow à l'aide du fichier de configuration au format JSON.

{
  "fetchOnlyApprovedApplications": false,
  "nameBasedSearchForVm": false,
  "ignoreWorkloadCheck": false,
  "ciGroup": [
    {
      "name": "applicationClasses",
      "value": [
        "cmdb_ci_service_discovered"
      ],
      "valueType": "CI_CLASS",
      "systemGenerated": true,
      "expandCIClass": true
    },
    {
      "name": "relationshipTypeClasses",
      "value": [
        "*"
      ],
      "valueType": "CI_VALUE",
      "systemGenerated": true,
      "expandCIClass": false
    },
    {
      "name": "workloadRelationshipTypeClasses",
      "value": [
        "Hosted on::Hosts",
        "Instantiates::Instantiated by",
        "Runs on::Runs",
        "Virtualized by::Virtualizes"
      ],
      "valueType": "CI_VALUE",
      "systemGenerated": true,
      "expandCIClass": false
    },
    {
      "name": "workloadCIClasses",
      "value": [
        "cmdb_ci_computer",
        "cmdb_ci_vm_instance",
        "cmdb_ci_vmware_instance"
      ],
      "valueType": "CI_CLASS",
      "systemGenerated": true,
      "expandCIClass": true
    },
    {
      "name": "relationClasses",
      "value": [
        "cmdb_rel_ci"
      ],
      "valueType": "CI_CLASS",
      "systemGenerated": true,
      "expandCIClass": true
    },
    {
      "name": "ignoredCIClasses",
      "value": [
        "cmdb_ci_vcenter_server_obj"
      ],
      "valueType": "CI_VALUE",
      "systemGenerated": true,
      "expandCIClass": true
    },
    {
      "name": "ignoredTierCIClasses",
      "value": [
      ],
      "valueType": "CI_VALUE",
      "systemGenerated": true,
      "expandCIClass": true
    },
    {
      "name": "trackedCIClasses",
      "value": [
        "cmdb_ci_appl",
        "cmdb_ci_cluster",
        "cmdb_ci_cluster_node",
        "cmdb_ci_database",
        "cmdb_ci_lb_service",
        "cmdb_ci_spkg",
        "cmdb_ci_qualifier_manual_connection",
        "cmdb_ci_endpoint",
        "cmdb_ci_network_adapter",
        "cmdb_ci_translation_rule"
      ],
      "valueType": "CI_CLASS",
      "systemGenerated": true,
      "expandCIClass": true
    }
  ],
  "traversalRule": [
    {
      "fromNode": [
        "applicationClasses"
      ],
      "toNode": [
        "trackedCIClasses",
        "workloadCIClasses"
      ],
      "relationship": [
        "relationshipTypeClasses"
      ],
      "priority": 5
    },
    {
      "fromNode": [
        "trackedCIClasses",
        "workloadCIClasses"
      ],
      "toNode": [
        "trackedCIClasses",
        "workloadCIClasses"
      ],
      "relationship": [
        "relationshipTypeClasses"
      ],
      "priority": 3
    }
  ],
  "traversalStopRule": [
    {
      "fromNode": [
        "trackedCIClasses",
        "workloadCIClasses"
      ],
      "toNode": [
        "applicationClasses"
      ],
      "relationship": [
        "relationshipTypeClasses"
      ],
      "priority": 5
    }
  ],
  "associationRule": [
    {
      "fromNode": [
        "trackedCIClasses",
        "workloadCIClasses"
      ],
      "toNode": [
        "workloadCIClasses"
      ],
      "relationship": [
        "workloadRelationshipTypeClasses"
      ],
      "priority": 5
    }
  ]
}
vRealize Network Insight, lorsque la modification de la configuration se produit, peut prendre 30 minutes pour la récupération complète des données et pour le recalcul de toutes les applications.

Exemple d'application ServiceMap et découverte à l'aide de la configuration CMDB par défaut

Cela permet à vRealize Network Insight de découvrir les applications dans ServiceNow.