Using cloud proxies in vRealize Operations Cloud, you can collect and monitor data from your on-prem data center or cloud (VMC on AWS, VMC on Dell EMC, Azure VMware Solution, Google Cloud VMware Engine). You can deploy one or more cloud proxies in vRealize Operations Cloud to create a one-way communication between your end-point environment and vRealize Operations Cloud. The cloud proxies work as one-way remote collectors and upload data from the end-point environment to vRealize Operations Cloud. Cloud proxies can support multiple vCenter Servers or cloud accounts. For public cloud (AWS, Azure, GCP), the default collector can collect and monitor data.


  • Verify that you have an IP address, a DNS entry, and permissions to deploy OVF templates in vSphere.
  • Log in to vSphere and verify that you are connected to a vCenter Server system.
  • Verify that the outgoing HTTPS traffic is allowed for the cloud proxy. The cloud proxy communicates with the vRealize Operations Cloud gateway using HTTPS.
  • Connect to VMware Cloud services using the HTTPS port 443 as it opens to the outgoing traffic with access through the firewall to:
  • Add a vCenter cloud account and provide an account with the following read and write privileges:
    • vCenter IP address or FQDN
    • Permissions required to install a cloud proxy on the vCenter Server.

    For more information on privileges, see, Privileges Required for Configuring a vCenter Adapter Instance.


  1. Log in to vRealize Operations Cloud.
  2. From the left menu, click [Data Sources] > [Cloud Proxy], and then click [New].
  3. Save the OVA path. Optionally, click [Download Cloud Proxy OVA] to download and save the OVA file locally.
    • To copy the link for the VMware vRealize® Operations Cloud Appliance™, click the [Copy Path] icon for the Cloud Proxy OVA.
    • To download and save the OVA file locally, click [Download Cloud Proxy OVA].
  4. Navigate to your vSphere, select the name of your vCenter Server cluster, and select [Deploy OVF Template] from the [Actions] menu.
  5. Insert the ova link and then click [Next].
    • Paste the cloud proxy ova link in the [URL] field.
    • Click the [Local File] option, browse, and select the downloaded OVA file.
  6. Follow the prompts to install the OVA on your vCenter Server.
    For the most current information about sizing and scaling, see Knowledge Base article 78491.
  7. When prompted to enter the One Time Key (OTK) in the [Customize template] screen, return to the Install Cloud Proxy page in vRealize Operations Cloud, and click the [Copy Key ] icon.
    The One Time Key expires 24 hours after generation. To avoid using an expired key, click [Regenerate Key] before proceeding. The one time key is used by the cloud proxy to authenticate to vRealize Operations Cloud.
  8. Return to vSphere and paste the key in the [One Time Key] text box to install the vRealize Operations Cloud Appliance.
  9. (オプション) Set up a proxy server in the [Customize template] screen.
    1. Enter details in the [Network Proxy IP Address] and [Network Proxy Password] properties.
    2. To enable SSL, select the [Use SSL connection to proxy] check box.
    3. If you are using SSL, you can verify the certificate of the proxy server. Public certificate authorities are used to verify the proxy server certificate. To enable this, select the [Verify proxy's SSL cert] check box in the [Verify SSL cert] property.
    4. If you have a custom certificate authority, paste the root certificate authority in the [Custom CA] property to verify the certificate of the proxy server. The root certificate authority is passed on to the cloud proxy. Do not include the following lines from the certificate authority:
      "-----BEGIN CERTIFICATE-----" 
      "-----END CERTIFICATE-----"
  10. Click [Finish].
    The deployment takes a few minutes to finish.
  11. Locate the cloud proxy you just installed, select the vRealize Operations Cloud Appliance, and click [Power on].
    注: You must power on the vRealize Operations Cloud Appliance within 24 hours of registering it. After 24 hours, the One Time Key expires, and you must delete the vRealize Operations Cloud Appliance and deploy another cloud proxy.
  12. Return to the Cloud Proxy page in vRealize Operations Cloud to view the status of the cloud proxy you just installed.
    Option Description
    Name The name of the cloud proxy.
    IP The IP address of the cloud proxy.
    Status Status of the cloud proxy. For example, the Getting Online status is displayed for a few minutes when you add a new cloud proxy. Once the cloud proxy is connected to vRealize Operations Cloud, the status changes to Online. If the vRealize Operations Cloud is not connected, the Offline status is displayed.
    Cloud Accounts The number of cloud accounts that are created and associated with the cloud proxy.
    Other Accounts The number of accounts that are created and associated with the cloud proxy.
    Creation Date Installation date of the cloud proxy.
  13. To view the accounts that are using this connection, click the Cloud Proxy.
    The communication from the cloud proxy to cloud is one way. The cloud proxy initiates this connection and if necessary, it also pulls data from cloud (like the adapters configuration or upgrade pak). The cloud proxy requires a regular Internet access over the https protocol but it does not need any special firewall configuration. The cloud proxy verifies the certificate of the cloud service it connects to and if there are transparent proxy servers which do stop SSL, it might cause connectivity problems for the cloud proxy.

    The cloud proxy also supports connection through the corporate proxy server. The proxy settings are given during OVF deployment.

  14. (オプション) To remove a cloud proxy, click [Remove].


Upgrade your cloud proxy. For more information, see the topic called Upgrading Cloud Proxy in the VMware vRealize Operations vApp Deployment Guide.

Troubleshoot any cloud proxy issues. For more information, see Troubleshooting Cloud Proxy.