VMware provides a default set of configuration files - policy files (snapvol.cfg) and script files - with the App Volumes Agent. You can customize these files in scenarios such as application and OS compatibility, modification to App Volumes workflow before or after virtualization, or customization of App Volumes for specific requirements.

The default set of policy and script files are present in the base virtual machine at %SVAgent%\Config\Default. To create custom policy files and scripts, a Custom folder is required. This folder must be created in the App Volumes Agent installation folder at %SVAgent%\Config\. A Custom folder can also be created on an application package during application capture or application update. For more information about the Default and Custom folder structure, see Default and Custom Folders for Policy and Script Files.