The App Volumes Manager archives logs and configuration files and you can view and download these files for troubleshooting purposes.


  1. From App Volumes Manager, go to ACTIVITY > Troubleshooting and click Create.
  2. On the Create Troubleshooting Archive window, select the configuration data and log files you want to archive.
  3. Click Create.
    The archived file is created. By default, the files are saved in C:/Program Files (x86)/CloudVolumes/Manager/public/troubleshooting on the current server.

What to do next

To download an archived file, select the file. A zipped file is downloaded.

Note: If you are running App Volumes Manager behind a load balancer, you will not be able to download the archived file. Log in directly to the App Volumes Manager to access the archived file.