As an Automation Service Broker consumer or an Automation Assembler user, you received an email notification about a deployment or day 2 action request that you made. Your request must be approved by a designated approver before it proceeds. If you are an assigned approver, you received an email notification about a deployment request that someone made. In either case, you can use these procedures to understand the approval policy workflow related to deployment requests and how to respond to approval requests if are an assigned approver.
How do I track my requests that require approval
This procedure assumes that you received an email notification about your deployment request is pending approval, or that you noticed that your deployment did not progress.
You receive an email with the name of your deployment and the name of the first approver on the list. The message includes a link to the deployment details where you can track the approvals in the deployment details.
If you received an email about the pending request, you can see the name of your deployment and the name of the first approver on the list. The message includes a link to the deployment details where you can track the approvals in the deployment details.
Prerequisites
- To learn more about how approval policies are configured, see How do I configure Automation Service Broker approval policies.
Procedure
How do I respond to an approval request
As a designated approver for deployment or day 2 action requests made in Automation Service Broker or Automation Assembler, you are tasked with approving requests. If you are an assigned approver in the policy, you received an email notification about a deployment request that someone made. If you are а user with the Manage Approvals custom role who monitors and responds to approval requests, you do not receive a notification.
Some policies might require only your approval, while others require multiple people to approve a request.
If the policy that you are responding to has multiple approvers but only requires one approver, you might see an already approved request in the Approvals page. You do not need to take further action.
If you are managing many requests, you can limit the number of approval requests by using the filter option. For example, rather than all the requests, you can use the Pending for me filter to see only pending approval requests from all levels where you are an assigned approver.
Prerequisites
- To learn more about how approval policies are configured, see How do I configure Automation Service Broker approval policies.