To establish the connection between the VMware Aria Automation and the VMware Aria Automation Plug-in, the ServiceNow system administrator or Plug-in administrator must register the Plug-in to a VMware Aria Automation instance. To register the VMware Aria Automation Plug-in with VMware Aria Automation Cloud a refresh key (API token) is required.

Prerequisites

  • You must be the system administrator or Plug-in admin in ServiceNow.

  • Make sure that you have the Refresh Key. See Generate the Refresh Key.

Procedure

  1. Log in to ServiceNow as a system administrator or Plugin admin user.
  2. From the left pane, click Manage Endpoints > New.
  3. From the Endpoint Type drop-down menu, select the VMware Aria Automation Cloud option.
    Note:

    While registering the endpoint, the telemetry pop-up will be displayed for consent. For more information, see Telemetry.

  4. Enter the following details of your VMware Aria Automation Cloud instance.

    Field

    Description

    Name

    Enter a name for the VMware Aria Automation instance.

    Refresh key

    Enter a refresh key for the VMware Aria Automation Cloud.

    Base URL

    Select the required region base URL from the drop-down menu.

    Note:

    By default, three regions are added to the x_vmw_cloudservice.cloud_API_endpoint_URL system property. You can add more VMware Aria Automation Cloud regions in comma-separated values as required in this system property. Contact VMware Support for more information.

    Active

    Import jobs run only if the Active box is checked.

  5. Click Save and Import to register and import the VMware Aria Automation Cloud data into the VMware Aria Automation Plug-in.
  6. Repeat steps from 2 to 5 to register additional VMware Aria Automation end-points for different regions.
    Note:

    If an endpoint is deactivated and reactivated again, then run the scheduled jobs again to re-import. Else, the user cannot perform any day-2 actions. See Configure and Run Import Jobs.