Known troubleshooting information can help you to diagnose and correct problems with the Aria Operations Management Pack for Flowgate.

You can view log files to understand the problems.

Review the log files for your Aria Operations Management Pack for Flowgate instance for error messages as a starting point for troubleshooting problems.

  • Review the collector.log file at %ALIVE_BASE%/user/log/for information about the Management Pack test, describe, and discover operations.

  • Review the Flowgate_adapter_instance_id.log file at %ALIVE_BASE%/user/log/adapters/Flowgate/ for information about collect and configure operations.