VMware Aria Operations for Logs upgrade fails with an Internal Server Error because of a connection problem.

Problem

Upgrading VMware Aria Operations for Logs fails and you see an error message Upgrade Failed. Internal Server Error.

Cause

A connection problem occurred between the client and the server. For example, when you attempt to upgrade from a client that is on a WAN.

Solution

  • Upgrade LI from a client on the same LAN as the server.