Deployment fails during VMware Aria Operations for Logs clustering and VMware Workspace ONE Access registration

Environment deployment fails during the Adding vIDM user as vRLI Super Admin task while running vRLI Clustering and vIDM Registration.

Problem

Even after you multiple deployment operation, environment deployment fails during the Adding vIDM user as vRLI Super Admin task while running vRLI Clustering and vIDM Registration.

The following error message appears in the logs:

{"errorMessage":"Unable to retrieve information about this user from VMware Identity Manager.","errorCode":"RBAC_USERS_ERROR","errorDetails":{"errorCode":"com.vmware.loginsight.api.errors.rbac.invalid_vidm_user"}}

Solution

1. Add the VMware Workspace ONE Access Suite Administrator user to VMware Aria Operations for Logs by using the VMware Aria Operations for Logs UI.
   See Create a New User Account in Aria Log Insight.
2. Remove the VMware Workspace ONE Access Suite Administrator user from VMware Aria Operations for Logs by using the VMware Aria Operations for Logs UI.
3. Retry the environment deployment in VMware Aria Suite Lifecycle.