Even if the requests for each product binary are marked as completed, the binary mappings are not populated.

Problem

When you navigate from Home > Settings > Product Binaries, the corresponding request is marked as COMPLETED in the Requests page but the binary mappings are not populated.

Cause

The checksum for the target product binary cannot be same as the one published by VMware.

Solution

  • Ensure that the binaries are not corrupted or modified and their SHA256 checksum is the same as mentioned in MyVMware portal.