As new files are discovered by Carbon Black App Control agents, the addition of file instances to the server is processed in the background to allow efficient operation of the server and console.

Therefore, the Events page might report that a new file has been discovered on a computer before that file appears as a file instance in the Files on Computers page.

You can locally approve a file from the Events page by selecting Approve Locally on the Action menu on the page. You can also click the highlighted file path in the Event Description to go to the File Details page. If you do this for a file that is not fully processed, a note displays at the top of the File Details page:

An error message at the top of the File Details page stating that the file has not been processed

You can use the Approve Locally command from the Actions menu on the File Details page even though file was not found.