Approving or Banning Device Instances

There are two options for managing device instance (serial number) approvals and bans:

• In the Device Catalog, Devices by Serial Number, or Devices on Computers page, you can check one or more device instances in the table and use the Action menu to approve, ban, or remove the approval or ban, for all of the checked items.
• On the Device Details page or Device Attachment Details page, you can approve, ban, or remove the approval or ban for the device instance listed on the page.

You only need to approve, ban, or remove approvals or bans from an instance if you want it to have a state other than the default state for its device model. Instance-specific exceptions appear on the Device Model Details page for the device model.

Approve One or More Device Instances

Use this procedure to approve one or more device instances from the Devices by Serial Number page.

Note:

• Only devices identified as removable can be approved or banned. If any fixed devices are checked when you attempt to approve or ban devices, you will see an error message and the non-removable drives will not be affected. If any removable devices are included in the selection, they will be affected by the command even if other devices are not. You can determine whether a device can be approved or banned by checking the Removable column in the table.

• All approval and ban actions taken on device instances become exceptions within the rule for their device model, and are applied to all policies or selected policies as specified in the model rule.

• You can select combinations of Banned and Approved devices when you use the Remove Approval or Ban command – all will be moved to the Unapproved state.

Procedure

1. On the console menu, choose Assets > Devices. The Devices page appears.
2. Do one of the following:
   • Click on the Devices by Serial Number tab.
   • Click on the Devices on Computers tab.
3. Check the box next to each device instance you want to approve and then choose Globally Approve on the Action menu.
4. Choose OK on the confirmation dialog. The device will be approved by serial number.
   Note:

   • To ban one or more instances, use the procedure above and substitute Globally Ban for the Action menu choice in Step 3.

   • To remove approvals or bans from one or more instances, use the procedure above and substitute Remove Approval or Ban for the Action menu choice in Step 3.

Approve or Ban One Device Instance (Device or Attachment Details page)

Use this procedure to approve or ban one device instance from the Device or Attachment Details page.

Procedure

1. On the console menu, choose Assets > Devices. The Devices page appears.
2. Do one of the following:
   • Click on the Devices by Serial Number tab.
   • Click on the Devices on Computers tab.
3. Click on the View Details button next to the device instance you want to approve. The Device Details or Device Attachment Details page appears.
4. In the Actions menu on the right side of the page:
   • To approve the device instance, choose Approve Serial Number. The device will be approved, and its serial number will be added as an exception on the Device Model Details page for its model.
   • To ban the device instance, choose Ban Serial Number as the Actions menu choice.

   Note: To remove a device instance approval or ban using the details page, use the procedure above and substitute the appropriate removal command.