Perform the following procedure to uninstall the Carbon Black App Control Linux agent from an endpoint.

Procedure

  1. In the Carbon Black App Control console, find the endpoint on the Computers page and move it into the agent disabled policy.
  2. On the endpoint, login with administrator privileges or an account that can run sudo.
  3. In a shell window, change to the agent application directory:
    cd /opt/bit9/bin
  4. Run the uninstall script:
    • To remove the agent and all of its data, run the following command:
      sudo sh ./b9uninstall.sh
    • To remove the agent but preserve agent data in /srv/bit9, run the following command:
      sudo sh ./b9uninstall.sh -d
  5. In the Carbon Black App Control console, delete the endpoint from the Computers page.

    This step tells the Carbon Black App Control server that the endpoint is no longer in service (rather than temporarily disconnected from the network), and removes its name from the table of active computers (endpoints).