Upgrading Agents from the Console

From the console, you can enable automatic agent upgrades to happen as part of the Carbon Black App Control server’s regular maintenance of endpoints, but you can also force the upgrade of an agent through the Carbon Black App Control console.

This action has the same effect as running the upgrade from the installer file. Use of this feature requires the following:

• Automatic Agent Upgrades must be Enabled on the Advanced Options tab of the System Administration page. The Upgrade Computers action does not display on the menu unless this is enabled.
• The agent(s) must be at least at version 7.0.0 — upgrades from older agents are not supported.

Note: Agents that are disconnected from their server at the time of a console-based upgrade are upgraded the next time they are connected.