This page is an aggregate of all OER topics onto a single page for more convenient HTML viewing.
Windows Hardware Recommendations
Endpoints should comply with all hardware requirements for the OS you are running. Consider all processes that run on the endpoints when determining hardware configuration. Only industry standard desktop, laptop, or notebook computers and server hardware platforms are supported. Mobile, tablet, embedded, or fixed-function devices require additional qualifications. Please contact VMware Carbon Black Support for additional information.
Requirement |
Details |
Additional Notes |
---|---|---|
Memory |
The Agent typically uses 50-100 MB of virtual memory. |
|
Systems running WePOS, POSReady, XP Embedded, or Embedded 7 should have at least 512 MB of physical memory. |
||
Other supported operating systems should have at least 1 GB of physical memory. |
||
Disk Space |
The Agent requires at least 200 MB of free disk space on the system volume; 500 MB is recommended. |
Actual storage requirements depend on factors such as the number of files on the computer and the Carbon Black App Control Server configuration. |
If Carbon Black App Control is installed to a location other than the system volume, 100 MB of free space must be available on the installation volume. |
Windows Operating Systems and Respective Agents
This topic describes Carbon Black App Control Windows Agents and operating systems for Windows Desktop.
For more information, see the VMware Carbon Black App Control Support Policy and the Windows Agent Support Life Cycle Status.
Operating System |
Architecture |
OS Version |
Windows Agent Version (P = Patch) |
---|---|---|---|
Windows 11 (24H2) | x64 | 24H2 | 8.9.6 |
Windows 11 (23H2) with Windows Core Isolation Enabled | x64 | 23H2 | 8.9.x |
Windows 11 (23H2) | x64 | 23H2 | 8.9.x |
Windows 11 (22H2) with Windows Core Isolation Enabled | x64 | 22H2 | 8.7.0, 8.7.4, 8.8.0, 8.8.2, 8.9.x |
Windows 11 (22H2) | x64 | 22H2 | 8.7.x-8.9.x |
Windows 11 (21H2) | x64 | 21H2 | 8.7.2-8.9.x |
Windows 10 (22H2) | x86, x64 | 22H2 | 8.7.x-8.9.x |
Windows 10 (21H2) | x86, x64 | 21H2 | 8.6.0-8.9.x |
Windows 10 May 2021 Update (21H1) | x86, x64 | 21H1 | 8.1.10-8.9.x |
Windows 10 October 2020 Update (20H2) | x86, x64 | 20H2 | 8.1.10-8.9.x |
Windows 10 May 2020 Update (20H1) | x86, x64 | 20H1 | 8.1.4-8.9.x |
Windows 10 November 2019 Update (19H2) | x86, x64 | 19H2 | 8.1.5-8.9.x |
Windows 10 May 2019 Update (19H1) | x86, x64 | 19H1 | 8.1.4-8.9.x |
Windows 10 October 2018 Update (Redstone 5) | x86, x64 | Redstone 5 | 8.1.0-8.9.x |
Windows 10 April 2018 Update (Redstone 4) | x86, x64 | Redstone 4 | 8.0.0.P6-8.9.x |
Windows 10 Fall Creators Update (Redstone 3) | x64 | Redstone 3 | 7.2.3.P6-8.9.x |
x86 |
Redstone 3 | 8.0.0.P5-8.9.x | |
Windows 10 Creators Update (Redstone 2) | x64 | Redstone 2 | 7.2.3.P6-8.9.x |
x86 | Redstone 2 | 8.0.0.P5-8.9.x | |
Windows 10 Anniversary Update (Redstone 1) | x64 | Redstone 1 | 7.2.3-8.9.x |
Windows 10 | x64 | v1507, v1511 | 7.2.1.P6-8.9.x |
Windows 8.1 | x86, x64 | SP0, Update 1, Update 2 | 7.2.1-8.9.x |
Windows 8 | x86, x64 | SP0 | 7.2.1-8.9.x |
Windows 7 | x86, x64 | SP1 (KB4474419 patch applied) | 7.2.1-8.9.x |
x86, x64 | SP1 | 7.2.1-8.8.0* | |
Windows XP | x86 | SP3 | 7.2.1-8.9.x |
Limitations and Requirements:
- App Control does not support Windows 11 Bypass IO or CIMFS.
- App Control does not support Shared Clustered Volumes.
Operating System |
Architecture |
OS Version |
Windows Agent Version (P = Patch) |
---|---|---|---|
Windows 7 | x86, x64 | SP0 | N/A |
Windows Vista | x86, x64 | SP2 | 7.2.1-8.0 P6 |
Windows Vista | x86, x64 | SP0, SP1 | N/A |
Windows Agent Communication Ports
Requirement | Details | Notes |
---|---|---|
Port 41002 | From App Control Agent inbound to App Control Server on TCP port 41002 (configurable) | |
Port 443 | From App Control Agent inbound to App Control Server on TCP port 443 for App Control Agent upgrade | (Optional) Can be configured to use a Windows file server instead |
Windows Agent Support Life Cycle Status
Use the following tables to determine the support life cycle stage of your VMware Carbon Black App Control Windows Agent.
See VMware Carbon Black App Control Support Policy for product life cycle information.
Agent Version | Enter Standard | Enter Extended | Enter End of Support |
---|---|---|---|
8.9.x | 24 April 2023 | 24 October 2024 | 24 October 2026 |
Agent Version | Enter Standard | Enter Extended | Enter End of Support |
---|---|---|---|
8.8.x | 20 October 2022 | 20 April 2024 | 20 April 2026 |
8.7.x | 25 November 2021 | 25 May 2023 | 25 May 2025 |
8.6.x | 1 April 2021 | 1 October 2022 | 1 October 2024 |
Agent Version | Enter Standard | Enter Extended | Enter End of Support |
---|---|---|---|
8.5.x | 3 November 2020 | 3 May 2022 | 3 May 2024 |
8.1.x | 3 June 2019 | 3 December 2022 |
Windows Certificates
Make sure your root certificates are up to date and not expired.
It is also important to have your Certificate Revocation List (CRL) up to date.