Use this procedure to modify an existing user in a multi-tenancy environment.


If you plan to modify a user role, make sure you are familiar with Multi-tenancy Role Assignments.
Important: You can only modify an assigned permission if you have an equal or greater role in all orgs listed in that assignment.


  1. Click Settings>Users in the left navigation pane.
  2. Identify the user and row that you want to modify and on the right side under Actions, click Edit.
  3. Make changes to the user details, parent organization role, or to the child organizations permissions.
  4. When finished making changes, click Close in the Edit User page.