Add Users to ServiceNow

To add users to assign the Admin or Analyst role, perform the following procedure.

Note: User management requires the System Administrator role.

Procedure

1. Log in to your ServiceNow instance.
2. Go to Organization > Users and click the Users module.
3. Click the New button to open a New User form.
4. Fill in the form:
   • User ID - Unique User ID for the role in the current ServiceNow Platform instance
   • First Name - First name of the user being created
   • Last Name - Last name of the user being created
   • Title - Job Title. Example: Security User
   • Password - Unique password created for this user
   • Email - Unique email address
5. Click Submit.