SDDC Manager Troubleshooting

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A library of SDDC Manager troubleshooting processes that may be referenced during upgrade as appropriate.

What to read next

On-demand pre-checks for vCenter bundle might fail
The bundle pre-check failure can occur in a specific scenario. When SDDC Manager is upgraded to VMware Cloud Foundation 5.0.0.x from 4.5.x, and BOM components are not upgraded to VMware Cloud Foundation 5.0.0.x and Customer downloads the bundles for VMware Cloud Foundation 5.1.0.0 and runs the pre-check by selecting target version as 5.1.0.0.
SDDC Manager bundle pre-check failure when upgrading to VMware Cloud Foundation 5.1
SDDC Manager Pre-check fails
Extra RPM packages on SDDC Manager may cause upgrade failure
SDDC Manager upgrade may fail if some RPMs on the current SDDC Manager are incompatible with those on the upgraded SDDC Manager. In /var/log/vmware/capengine/cap-update/install-*,
False warning for missing compatibility data in plan upgrade wizard
When no compatibility data is missing, an incorrect warning message is populated
Updating licenses for a WLD shows insufficient license error
When the 'Update Licenses' operation is performed for a Workload Domain, in certain cases, the incorrect quantity of licenses is shown in the 'Available quantity' field

Parent topic: Troubleshooting for Upgrading VMware Cloud Foundation

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