You set up health check monitoring for the clustered Workspace ONE Access instance to monitor the server pool that you later create. Servers that fail to respond to the health checks within a specified time period are excluded from future request handling.

Procedure

  1. Log in to the NSX Global Manager for the management domain at https://<active_nsx_gm_fqdn>/login.jsp?local=true as admin.

  2. From the drop-down menu at the top, select the recovery site NSX location according to your value in the VMware Cloud Foundation Planning and Preparation Workbook.

  3. On the main navigation bar, click Networking.
  4. In the left pane, navigate to Network services > Load balancing.

  5. Click the Monitors tab.

  6. From the Select monitor type drop-down menu, select Active.

  7. From the Add active monitor drop-down menu, select HTTPS and configure the settings.

    Setting

    Value

    Name

    Enter a name of the Workspace ONE Access HTTPS monitor

    Protocol

    HTTPS

    Monitoring port

    443

    Monitoring interval

    3

    Timeout period (s)

    10

    Fall count

    3

    Rise count

    3

  8. Configure HTTP request and response settings.

    1. In the HTTP request section, click Configure.

    2. In the HTTP request and response configuration dialog box, click the HTTP request configuration tab, and configure the settings.

      Setting

      Value

      HTTP method

      Get

      HTTP request URL

      /SAAS/API/1.0/REST/system/health/heartbeat

      HTTP request version

      1.1

    3. Click the HTTP response configuration tab, configure the settings, and click Apply.

      Setting

      Value

      HTTP response code

      200, 201

      HTTP Response body

      OK

  9. In the SSL configuration section, click Configure.

  10. On the Edit SSL configuration dialog box, configure the following settings, configure the remaining settings according to your VMware Cloud Foundation Planning and Preparation Workbook, and click Save.

    Setting

    Value

    Server SSL

    Enabled

    Server SSL profile

    default-balanced-server-ssl-profile

  11. On the Monitors page, click Save.