Create or Update Your Broadcom Account

Your Broadcom account connects you to the Broadcom Support Portal, which is your gateway to VMware Cloud on AWS services.

You use the Broadcom Support Portal to purchase VMware Cloud on AWS, access support, search the Knowledge Base, and join Broadcom Product Communities.

Procedure

1. Create or update your Broadcom account.

   All VMware Customer Connect accounts have been migrated to the Broadcom Support Portal. If you had a VMware Customer Connect account, you do not need to create a new one, but you do need to activate your Broadcom account and update your profile information before you can use your VMware ID to log in to the VMware Cloud Console.

   If you did not have a VMware Customer Connect account, you'll need to register as a new user of the Broadcom Support Portal. Open the User Registration page and provide your corporate email address. See Broadcom Knowledge Base article 145581 for more information about creating and using this account.

   If you had been using Multi-Factor Identification (MFA) with your VMware Customer Connect account, you will be prompted to reconfigure it when you update your Broadcom account. See Broadcom Knowledge Base article 216428 for more information.

2. Click My Entitlements to view the products you have licensed.
3. Click My Downloads to view available downloads for your products.