You can purchase VMware Cloud on AWS directly from Broadcom or from an authorized reseller.

On-demand host purchases are no longer available. You must purchase subscriptions in advance of SDDC deployment, host addition, or cluster creation.

Billing for VMware Cloud on AWS consists of upfront subscription purchases and ancillary charges billed monthly in arrears.
  • VMware Cloud on AWS is available only through subscriptions purchased either through Broadcom direct sales or an authorized reseller. Self-service subscription purchase is no longer supported, and subscriptions must be purchased in advance of SDDC deployment and host scaling. For contact information for Broadcom sales in different geographies, see Contact Sales.
  • In addition to upfront subscription purchases, ancillary charges such as AWS EC2 network charges, Elastic IP addresses, Microsoft SPLA, and other charges resulting from VMware Cloud on AWS usage are billed to customers with the Net 30 payment option. These ancillary charges cannot be paid for upfront or with subscriptions, and will be itemized on the customer bill in arrears. Ancillary charges accrue as soon as an SDDC is deployed.

After subscription purchase and onboarding, you deploy and manage your VMC on AWS infrastructure through the VMware Cloud Console.

The VMware Cloud on AWS service includes the Elastic DRS (EDRS) feature that protects the SDDC from host failures and storage overflows. EDRS protects the health of the SDDC by adding hosts whenever a scaling event is triggered, and cannot be turned off. You must purchase additional 1 year subscriptions in advance to account for potential scaling events. You will receive notifications when a scaling event is approaching for one of your SDDCs.

To simplify planning for potential scale-up events, we recommend purchasing an additional 1 subscription for every 26 hosts for a single availability zone SDDC, and an additional 2 subscriptions for every stretched cluster SDDC. If you anticipate larger scaling events due to migrations or other activities, we encourage you to purchase additional subscriptions to account for future anticipated usage.

If you have hosts in excess of your purchased subscriptions, whether through EDRS storage scale-outs or due to expired subscriptions, your access to the VMware Cloud on AWS service and your SDDCs may be paused until the overconsumption is resolved. After 48 hours of excess usage, you will lose access to your SDDC(s) and workloads until you purchase sufficient subscriptions, and soon after that, your SDDC(s) will be irrevocably deleted.