Recovering the DSM Local User Password

If you lost or forgot the password of the DSM local user, you can recover it through the Forgot Password link on the VMware Data Services Manager login screen. This initiates password reset via email.

Note: You must have configured an SMTP server for your VMware Data Services Manager installation to reset the local DSM user's password in this fashion. If you have not configured an SMTP server for VMware Data Services Manager, you cannot recover or reset the password.

Note: The Email ID registered for the DSM administrator local user must be a valid email address.

If you are an LDAP user, ask the LDAP administrator to reset your password.

For information about resetting a password for a local user, see Resetting a Local User's Password.

Prerequisites

Be prepared to set a new password; ensure that the password that you set meets the password policy rules of VMware Data Services Manager. The password must contain:

• Minimum 8, maximum 20 characters,
• At least one uppercase letter, one lowercase letter,
• At least one number, and
• At least one special character (?!@#$%^&*).

Procedure

Perform the following procedure to reset the password:

1. Enter the VMware Data Services Manager IP address in a browser window.

   The VMware Data Services Manager login screen displays.

2. Locate, and then click, the Forgot Password link to initiate password reset via email.

   This action displays the Forgot Password form.

3. Enter the registered VMware Data Services Manager Email ID, and then click RESET.

   VMware Data Services Manager generates and sends an email to the email address provided in the form.

4. Check your email. When the email arrives, click the link to reset your password.

   Note: The link that you receive in the email is active for 20 minutes.

5. Enter the temporary Current Password, and enter the new password in both the New Password and Confirm Password fields. Ensure that the new password meets the VMware Data Services Manager password policy rules described in the Prerequisites.

6. Click CHANGE PASSWORD.

   Your VMware Data Services Manager console password is changed to the value that you specified.

7. Re-log in to the VMware Data Services Manager console.