Manage Customers

The Manage Customers feature allows the Partner users to create, edit, and delete Customers in VMware Edge Network Intelligence. The VMware SD-WAN Customers must activate analytics in the VMware Edge Cloud Orchestrator to automatically provision their VMware Edge Network Intelligence accounts.

1. On the Customer Dashboard screen, from the left menu, click Manage Customers. The following screen is displayed:

   

2. You can perform the following actions on this screen:

   Option	Description
   New Customer	Adds a new Customer.
   Edit	Modifies the details of an existing Customer.
   Delete	Deletes the selected Customers. A warning message is displayed asking for confirmation. Click OK to confirm the deletion.

3. Click + New Customer to create a new ENI Customer. Configure Customer information, administrative account details, and licenses for the new Customer.
   Note: After entering the details in each section, click the Next Step button. This button is activated only when you enter details in all the required fields in each section.
   See the below sections for more details:

   1. Customer Information

      

      Option	Description
      Customer Name	Enter the name of the user.
      Subdomain	This field is autopopulated and displays the Customer Name by default. However, you can enter a different subdomain. Note: The subdomain must be unique.

   2. Administrative Account

      

      Option	Description
      Email	Enter a valid email address. This field is mandatory.
      First Name	Enter the user's first name.
      Last Name	Enter the user's last name.

   3. Customize License

      

      Option	Description
      Expiration	Select an expiration date for the Customer's license.
      The following license features are available. Select one or more features to be activated for the Customer.
      IoT Security	Allows identification, classification, and behavior analysis of IoT devices. If selected, you must enter the Number of Device Licenses. The default value is 0, which indicates that the Customer does not have any licenses and hence cannot activate this feature for any of the Customer's IoT devices.
      Citrix	Allows the Citrix VDI integration.
      Line of Business	Provides a limited dashboard for Critical IoT devices.
      Syslog	Allows sending syslog to a system outside VMware Edge Network Intelligence.

   4. To add another Customer, select the Add another customer check box, and then enter all the required details.
4. Click Save Customer. The new Customer details are displayed on the Manage Customers screen.