Administrators can run the Advanced Desktop Allocation workflow or the Self-Service Advanced Desktop Allocation workflow to allow delegated administrators and end users to create managed or unmanaged machines in vRealize Automation, add the machine to a specific manual desktop pool, and assign the desktop to a specific user.

The goal of this procedure is to configure a blueprint service so that delegated administrators and end users can request to create desktop items that appear on end users' Items tab in vRealize Automation. End users can perform desktop management actions.

Important: In the release of the 1.2.0 plug-in, a new Machine Provider option has been added to the Advanced Desktop Allocation workflow and the Self-Service Advanced Desktop Allocation workflow. If you select Horizon View as the machine provider, meaning that the machine is created within the supported versions of Horizon 6 or Horizon 7, the workflows operate as they did in previous releases. You can, however, select vRealize Automation Center, to create the machine from a blueprint in vRealize Automation and then add it to the supported versions of Horizon 6 or Horizon 7. This option requires that you perform the tasks described in this procedure.

Prerequisites

Procedure

  1. Log in to vRealize Automation as a tenant administrator.
  2. Add the tenant administrator to the delegated administrators entitlement.
    1. On the Administration tab, go to Catalog Management > Entitlements and click the item in the list for delegated administrators.
    2. On the Details tab, in the Users & Groups list, add the tenant administrator to the entitlement.
    3. On the Items & Approvals tab, add the machine blueprint service to the Entitled Services list.
    4. Add a Destroy action to the Entitled Actions list.
      For Type, select Virtual Machine.
    5. When you are finished adding these entitlements, click Update.
  3. If you plan to use the Advanced Desktop Allocation workflow, configure provisioning.
    1. Go to one of the following locations: .
      vRealize Automation Version LocationDescription
      6.2.4 Advanced Services > Service Blueprints
      7.2 and later Design > Service Blueprints
    2. Click Advanced Desktop Allocation, and on the Provisioned Resources tab, select No provisioning.
    3. Click Update.
  4. If you plan to use the Self-Service Advanced Desktop Allocation workflow, configure provisioning.
    1. Go to Advanced Services > Service Blueprints.
    2. Click Self-Service Advanced Desktop Allocation, and on the Provisioned Resources tab, select Desktop [ViewDesktop].
    3. Click Update.
  5. Go to the Catalog tab, click the service that you created for machine blueprints, and verify that the machine blueprints appear in the panel on the right.

Results

Items appear on the Catalog tab of vRealize Automation so that delegated administrators and end users can request desktops. For descriptions of the possible scenarios that the Advanced Desktop Allocation workflows enable, see Advanced Desktop Allocation Scenarios for Delegated Administrators and End Users.