Before you create an image, you must first prepare the desktop template.

The process of building the template includes the following:

  • Run the Horizon Agent Installer
  • Configure VMware Horizon Smart Policies (optional)
  • Set up direct connection to desktop VMs (optional)
  • Optimize the display (optional)
Note: When you have finished setting up the template desktop, run the following command on Windows PowerShell: 
Get-AppxPackage|Remove-AppxPackage
This prevents a possible sysprep issue that leads to image publish failure.