You can manage desktops in dedicated and floating desktop assignments.
- Click Assignments in the left menu.
The Assignments page displays.
- Click the name of an assignment on the list.
The assignments details page displays.
- Click Desktops at the top of the page.
The Desktops tab displays, showing a list of desktops for the assignment. You can filter, refresh, and export the list using the controls to the top right of the page.You can perform the following actions by clicking one of the buttons at the top of the page.Note: Desktop status must be green to perform these actions.
Option Description Shutdown Shuts down the desktop(s).
- You can select more than one desktop at a time.
- You can only shut down VMs that do not have active user sessions.
Restart Performs a 'graceful' restart of the VM(s). You can select more than one desktop at a time.
If this does not work, it may be necessary to use the Reset option (see below).
Assign [Dedicated desktop only] Assigns dedicated desktop to a particular user. Click the button and then search for the user in the Active Directory.You can perform the following actions by clicking the ". . ." button and making a selection from the drop-down menu. Option Description Migrate VM(s) [Dedicated desktop only] Migrates VM(s) to another dedicated desktop assignment.
- Selected VM(s) must meet the following requirements:
- Have all users logged off.
- Be domain joined.
- Have no tasks running.
- Have the same domain, OU, and graphics settings as the target assignment.
- To rename the VM, select the Rename VM option. During migration VM will be renamed as per target pool naming convention.
- View migration progress and status in Monitor > Activity.
- In case of a post relocate customization task failure (during VM migration across DMs), select the VM and choose the 'Rebuild' option from the dropdown to fix a VM in an inconsistent state.
- VM can be located either on the Imported VMs page or under the target assignment.
Note the following:
- VMs can be moved between dedicated assignments on same or different Desktop Managers.
- VMs cannot be moved between assignments on different vCenters.
Rename [Dedicated desktop only] Renames the selected desktop. VDI will indicate that a reboot is required. Unassign [Dedicated desktop only] Unassigns the selected desktop from user. Delete [Dedicated desktop only] Deletes the selected desktop. Suspend Suspends the selected desktop(s). You can select more than one desktop at a time. Resume Resumes operation of the selected desktop(s). You can select more than one desktop at a time. Power On [Traditional clone only] Powers on the selected desktop(s). You can select more than one desktop at a time. Power Off [Traditional clone only] Powers off the selected desktop(s). You can select more than one desktop at a time. Reset Agent Pairing Repairs the agent pairing state when pairing failure has occurred.
- You can select multiple VMs. The action will only be applied to those selected VMs that are currently powered on.
- You can view progress on the Monitor > Activity page or on the System Activity tab of the assignment's detail page.
Launch Console Launches a console for the selected desktop. This option is disabled if the VM is powered off or if more than one VM is selected. Reset Performs a hard reset of the VM(s). You can select more than one server at a time.
In the case of a hung VM, it is recommended that you first try using the Restart option (see above).
Log Off Logs the currently connected user off the selected desktop. Disconnect Disconnects the currently connected user from the selected desktop. Rebuild [Floating desktop traditional clone only] Deletes and recreates the selected desktop. Use this option for desktop VMs that have become corrupted or otherwise non-operational. Convert to Image Converts the selected desktop to an image. Generate Logs Generates logs for the desktop VM.
Note: This feature requires Horizon Agent Installer 19.1 or higher.
- Logs are listed on the Logs tab of the Reports page.
- If you have configured a VMs file share, the system places log files in that file share. For more information, see Managing File Shares.