This guide describes how to install, configure, and use the VMware Horizon® HTML Access™ software to connect to remote desktops and published applications. This guide is written for administrators and end users of HTML Access.

You can also access this guide by clicking the Help button ( Click the help button to open the HTML Access guide. ) in the HTML Access desktop and application selector window.

About HTML Access

HTML Access communicates with a server, which acts as a broker between the client device and remote desktops and published applications. You enter credentials into HTML Access, the server authenticates your credentials, and then the server finds the remote desktops and published applications that you are entitled to use.

HTML Access is a good alternative when Horizon Client software is not installed on the client system.

Note: Horizon Client offers more features and better performance than HTML Access. For example, with HTML Access, some key combinations do not work in the remote desktop, but these key combinations do work with Horizon Client. For more information, see System Requirements for HTML Access.

How to Use This Guide

To get the help that you need from this guide, refer to the chapters that apply to your role and use case.

For end users and administrators - If you are an end user who needs to use HTML Access to connect to remote desktops and applications and work in remote sessions, see the following chapters. These chapters also contain information relevant to Horizon administrators.

For administrators - If you are an administrator who needs to install HTML Access software on a Connection Server instance and on a virtual desktop or Microsoft Remote Desktop Services (RDS) host, see the following chapters. These chapters are written for experienced system administrators who are familiar with virtual machine technology and data center operations.