You must entitle users to published desktops and applications before the users can access the desktops and applications.

If the RDS host is running Windows Server 2012 R2, run Server Manager and navigate to Remote Desktop Services to configure entitlements.

Desktop Entitlements

To entitle a user to launch a published desktop, perform the following steps:

  • Ensure that the user is a member of the local group View Agent Direct-Connection Users. By default, all authenticated users are members of this group.
  • For Windows 2012 R2, run Server Manager and navigate to Remote Desktop Services to configure entitlements. Use the Quick Start wizard to deploy RDSH services.

Application Entitlements

To entitle a user to launch an application, perform the following steps:

  • Ensure that the user is a member of the local group View Agent Direct-Connection Users. By default, all authenticated users are a members of this group.
  • For Windows 2012 R2, run Server Manager and navigate to Remote Desktop Services to configure entitlements.