To enable self-service features and management of virtual machines that have not yet been added to a pod, you must run certain configuration workflows.

  1. Set access rights for delegated administrators on the GuestCredentialConfiguration and SelfServicePoolConfiguration configuration elements in the View folder. For information, see Best Practices for Managing Workflow Permissions.
  2. In the Configuration/Horizon Registration Configuration folder, run the Add Guest Credential workflow before using any of the workflows for registering unmanaged machines.

    Unmanaged machines are virtual machines that a vCenter Server instance manages, but that have not been added to VMware Horizon 8. If you log in to and navigate to View Configuration > Servers > vCenter Servers, you cannot see the vCenter Server instance in the list.

    You must register an unmanaged machine with a Connection Server instance before you can add the virtual machine to a manual desktop pool. To run the Add Guest Credential workflow, you must have local or domain administrator credentials for the virtual machine.

  3. Run the Manage Delegated Administrator Configuration for Registration workflow in the Configuration/Horizon Registration Configuration folder.

    This workflow enables the specified delegated administrator to use the guest credentials and access the data center or virtual machine folder that contains the unmanaged virtual machine.

  4. Run the appropriate Manage Self Service Pool Configuration workflow.

    This workflow specifies which desktop and application pools are available for self-service workflows in the Workflows/vCAC folder.

    For desktop and application pools that are provided through a pod or federation, the Manage Self Service Pool Configuration workflow is located in the Configuration/Self Service Pool Configuration folder.