Create a Support Bundle

You can generate a support bundle that includes logs from your VMware Integrated OpenStack deployment for assisting you in troubleshooting.

Procedure

1. Log in to the Integrated OpenStack Manager as the root user.

   ssh root@mgmt-server-ip

2. Generate a support bundle.

   viocli generate supportbundle

Results

The log files are collected into a support bundle. You can use this for troubleshooting or provide it to technical support staff when requesting assistance.

Auto-Generated Log Backups

Starting from VMware Integrated OpenStack 7.1, VMware Integrated OpenStack logs are automatically backed up on a daily basis to increase log retention for a maximum of seven days. The retention days can vary according to free space on the vio-manager virtual machine. The log backups are stored in /var/log/vio_daily_log on the vio-manager virtual machine. For troubleshooting purposes, you can upload the auto-generated log backups present in that folder.