Troubleshooting

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If errors occur, you can perform troubleshooting actions to restore your OpenStack deployment to operating status.

Create a Support Bundle
You can generate a support bundle that includes logs from your VMware Integrated OpenStack deployment for assisting you in troubleshooting.
VMware Integrated OpenStack Virtual Appliance Fails to Deploy
When you install the VMware Integrated OpenStack OVA, you receive the error message The operation is not supported on the object.
Synchronize OpenStack Instance State
You can reset OpenStack instances in the ERROR or SHUTOFF state that are powered on in vCenter Server.
Project Instance Table Is Slow to Display
In large-scale environments, the VMware Integrated OpenStack dashboard might be slow to display the instance table for an OpenStack project.
User Deletion Intermittently Fails
In high-concurrency scenarios, deleting OpenStack users may intermittently fail.
Cinder Backup Fails Under High Concurrency
The default VMware Integrated OpenStack configuration may be insufficient for Cinder backup operations with high concurrency or large volumes.

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