You can push custom notifications to all or selected logged in users in the end-user interface.

To create a custom message:

Procedure

  1. Click Portal Settings > User Messages > Create New.
  2. Enter the details in the Create user message form.
    Option Description

    Title

    Name for the custom message.

    Content

    Custom message content.

    Type

    You can send the message immediately or schedule a date and time to send the custom message to lab users.

    The immediate message type sends an instant message to the user only if the user is active on the user console. To send the message immediately, select the Immediate option from the drop-down menu.

    To send the message on a specific date and time, select the Scheduled option from the drop-down menu. The option to select the date and time is populated in the form. Select the date and time to send the message. You can also specify if you want to send the message now or later in the Send When option. For schedule messages, user has to acknowledge the message notification on the system.

    Enabled

    When selected, custom message notification is activated.

    Severity

    Severity level for the message. You can categorize the severity of the message as:

    • Low

    • Medium

    • High

    Send When

    Define the time and date to send the custom message. You can choose to send the message now or at a later time. Use the drop-down menu option to make the selection.

    Start Date

    If you select the Later option in the Send When field, you need to enter the start and end date to send the scheduled messages.

    End Date

    Define the time to stop sending the custom message.

    Send to

    Select the accounts to whom you want to send the custom messages from the drop-down menu.

  3. Click Create User Message.

Results

Custom user message is created and listed in the User Messages pages. To update and modify the custom message, click the three ellipses next to the custom message.

What to do next

Log in to the user interface to verify the custom message pop ups.