Troubleshooting

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This section discusses the solutions to potential issues that you might encounter while using NSX Advanced Load Balancer GSLB.

What to read next

Configured and Operational VIPs are Out of Sync for GSLB Service
GSLB services are in a disabled state and a synchronization issue was observed between the GSLB site. NSX Advanced Load Balancer UI exhibits the reason for the disabled state as Configured and operational VIPs are out of sync.
Troubleshooting Geolocation-based Algorithm Issues
This section focuses on various methods to confirm the proper operation and resolve Geo-DB issues.
Error Scenarios
This section covers the following error scenarios:
Failure Scenarios and Resolutions
The behavior of the NSX Advanced Load Balancer after a failure in a GSLB deployment depends on where the failure is.
Detaching GSLB Site from Unresponsive Leader Site
Unable to detach GSLB follower site from the unresponsive leader site. None of the configuration changes can be done as the configuration changes are done only on the leader site.
Comparing GSLB Traffic Between Two Sites
This section discusses the steps to troubleshoot non-uniform traffic distribution between two GSLB sites when the round-robin method of GSLB load balancing is used.

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