You can download a support bundle after the data collection process is complete.


Data collection process is 100% complete.


  1. Go to the Support Bundle page.
  2. Click DOWNLOAD.
  3. The support bundle filename ending with tar.gz is downloaded to your default Downloads folder. Some browsers might alter the file extension.
    For example, the name of the support bundle file has a format similar to VMware-NSX-TechSupport-Bundle-YYYY-MM-DD_HH-MM-SS.tar.gz.
  4. Click the DELETE SUPPORT BUNDLE link.
    A confirmation box appears.
  5. Click Yes. The log files generated in this particular request get deleted.

What to do next

You can provide the downloaded support bundle to VMware technical support.