You can cancel the support bundle data collection process that is in-progress or pending status. You must delete the support bundle after canceling the process.


Support bundle generation is in-progress.


  1. Go to the Support Bundle page.
  2. If the log generation is in-progress, you can cancel the process. Click ABORT GENERATION.
    A confirmation box appears.
  3. Click OK to cancel the process.
    The Support Bundle page displays data collection as Aborted.
  4. Click the DELETE SUPPORT BUNDLE link.
    A confirmation box appears.
  5. Click Yes. The log files generated in this particular request get deleted.


The support bundle data collection process is canceled.

What to do next

Click START NEW to start data collection again. A confirmation box appears. Click Yes to start a new data generation request.