You can use this information to troubleshoot problems with your setup. SSL VPN Web Portal Does Not OpenSSL VPN users are unable to open the SSL VPN web portal login page to download and install the SSL VPN-Plus client installation package. SSL VPN-Plus: Installation FailuresUse this topic to understand probable SSL VPN-Plus client-specific installation problems and how you can resolve them. SSL VPN-Plus: Communication IssuesUse this topic to understand probable SSL VPN connectivity and data path issues and how you can resolve them. SSL VPN-Plus: Authentication IssuesYou experience problems with SSL VPN-Plus authentication. SSL VPN-Plus Client Stops Responding SSL VPN-Plus client stops responding when TCP optimization is enabled. Basic Log AnalysisSSL VPN-Plus gateway logs are sent to the syslog server configured on the NSX Edge appliance. SSL VPN-Plus client logs are stored in the following directory on the remote user's computer: C:\Users\username\AppData\Local\VMware\vpn\svp_client.log. Parent topic: Troubleshooting Virtual Private Networks (VPN)