Starting with NSX 4.1, in addition to the admin user in the Enterprise environment, any user with the Enterprise Admin role can add new local users and remove audit and guest users. To administer NSX Manager, you must log in as admin. Some account management privileges are extended to the Enterprise Admin role.

After installation, the admin account is active. To use other local user accounts, you must activate all other local user accounts including the audit account.

Each NSX appliance has four default local accounts including admin, audit, and two local guest user accounts. The two default local user accounts are guestuser1 and guestuser2. In the NSX Cloud environment, the user accounts are cloud_admin and cloud_audit.
  • The local guest user accounts, including the cloud_admin and the cloud_audit accounts, have the Auditor role. You can change their role assignments.
  • You can change role assignments for the guest users. For example, you can mix read-only and full access permissions by creating a clone Auditor role.
  • The admin or the account owners can reset local user account passwords.
  • Starting with NSX 4.1, you can add up to 10 guest users with a maximum of 14 total users.
  • You can delete the audit user and the guest users. You cannot delete the admin user.

An NSX appliance also has the root user account. You cannot log in to the NSX Manager UI as root, and you cannot manage this account through the NSX Manager UI. The root user can log in to an appliance through the CLI, but cannot use the NSX CLI commands. The root user account cannot be renamed, deactivated, or deleted.

The root user has special privileges. You must not log in to an NSX appliance as root and make changes that are not documented in this guide, except when under the guidance of VMware. Changes made by the root user can cause catastrophic failures. In a production environment, the root password must be secure and made available for privileged access only.

For details on how to manage your local user accounts, including password reset, adding, and deleting users, see Manage Local User Accounts. For additional security-related information about the NSX Manager, see the section "Security" in NSX Manager.